Refund Policy
Refund Policy
We offer a 100% Satisfaction Guarantee within 30 days after you receive your items.
This means we will refund your purchase if you are for any reason not completely satisfied with your purchase!
We want to provide a risk-free and pleasant shopping experience and trust our customers not to take advantage of this offer.
Please note that we will not refund orders for delayed shipping times unless it's been 60 days since you ordered.
Shipping Charges
The customer will not be refunded their shipping charges.
Damaged Products
If you received a damaged product, please notify us immediately for assistance.
Please note we will not refund your order if our charging cable doesn't fit your case.
Sale Items
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us at info@jwsteelcrafts.com